How to Pick a Good Plumber
You don’t need a plumber everyday, but when a crisis strikes, you’ll want to be ready to do some research in order to hire a good one. Fact is, it’s best to look for a plumber before an emergency occurs so you can make a well-informed decision. Surely, you’ll want to get it right the first time or you’ll end up with more problems later on. And your family’s well-being and security is, of course, the priority concern.
If you’re searching for a plumber, below are the most vital points you should cover when screening prospects:
Length and Depth of Experience
There are many enthusiastic and promising new plumbers out there, but if you don’t want to take a risk, you’re better off hiring someone who’s been in the business for a minimum of five years. The fact that they were able to handle the competition for such a period of time, proves that they’re doing it right. More experience means more knowledge as to how to tackle certain situations that may leave any newbie at a loss. Experienced plumbers can probably provide higher quality service as well, especially in terms of warranties.
To provide professional plumber services, plumbers need a state license, and that goes for all subcontractors and journeymen. A license will not guarantee that the plumber is good, but it will assure you that they have been properly vetted and that you will have a forum in case things don’t work out as planned.
Never hire a plumber who is not insured, both with liability and worker’s compensation coverage. There are even states in which plumbers need bonding, so be sure to check on this. Again, insurance is no guarantee of a plumber’s abilities, but it does show that in the event of accidents leading to injury or property damage, you will be protected.
This step can prove to be crucial. Remember, these people are going inside your home. Ask them for at least three former clients that you can call and talk to. Any hesitation can be a sign that they are hiding something, and you shouldn’t have to find out.
Customer service is simply how a company deals with you as a customer. Call them and pay attention to how they respond to your questions or concerns. Cover this when you talk to the client references they provide you with, and read online reviews as well. When reading reviews, make sure you stick to popular third-party consumer websites though – marketing websites are most likely to offer biased, if not outright false, information.